Alotech operates two distinct practices — practical AI consulting for individuals and small businesses, and specialist billing administration and consultancy for telecom operators.
Automations, chatbots, content tools, and data insights — set up for you, explained in plain English, and designed to save you hours every week.
Explore AI services →End-to-end billing system administration, revenue assurance, and operational consultancy for telecom operators — from MVNOs to established carriers.
Explore telecom services →No jargon, no complexity. We find where AI fits into your workflow and set it up so it just works.
Not sure where to start? We'll audit your current tools and processes, then show you exactly where AI can save you the most time and money — in plain English.
Where to startWe set up AI-powered automations that handle your repetitive tasks — data entry, email triage, invoicing, scheduling, reporting — so you can focus on the work that matters.
Save timeCustom AI assistants trained on your business — to answer customer enquiries, qualify leads, or support your team. Available 24/7, no extra hires required.
Serve customersSet up AI tools that help you write social media posts, email campaigns, proposals, and blog content in a fraction of the time — while still sounding like you.
Grow fasterTurn your spreadsheets, CRM, and sales data into dashboards and insights you can actually act on. We'll help you see patterns you're currently missing.
Smarter decisionsHands-on workshops for you and your team. Learn to use ChatGPT, Copilot, and other AI tools confidently and effectively in your day-to-day work.
UpskillYou don't need a tech team to benefit from AI. We work with people just like you.
You're wearing too many hats. We'll set up automations that give you back hours every week — from admin and bookkeeping to customer follow-ups.
Your time is your product. We'll help you use AI to write proposals faster, manage clients smarter, and deliver more — without burning out.
Quoting, scheduling, follow-ups, and reviews — we automate the admin that slows you down so you can spend more time with paying clients.
Product descriptions, social content, customer service — AI can handle the heavy lifting so you can focus on growing your brand and community.
From appointment management to patient communications, we implement AI tools that respect privacy while cutting admin time in half.
Smarter inventory, automated marketing, review management, and AI-assisted customer engagement — tailored for bricks-and-mortar businesses.
Four steps from "I'm curious" to "this is saving me hours every week."
A free, no-pressure 30-minute call. Tell us what's eating your time and we'll tell you honestly if AI can help — and where to start.
We map out 2–3 quick wins and a clear action plan with costs, timelines, and expected time savings. No surprises.
We set everything up for you — tools, integrations, automations. You don't need to learn anything technical. We handle the lot.
We stick around to make sure it all works. Ongoing support, tweaks, and training so you feel confident using everything we've built.
I was spending 10 hours a week on admin. Alotech set up three automations and now it's under two. I genuinely got my evenings back.
They explained everything without the tech jargon. Within a week I had a chatbot handling 60% of customer questions. Game changer for a small team.
We provide hands-on billing system support, administration, and strategic consultancy to telecom companies. From day-to-day billing operations to full managed service — we become an extension of your team.
Whether you need extra hands on your billing desk or a partner to run the entire operation, we've got the expertise and the systems knowledge to deliver.
Day-to-day management of your billing platform — rate plan configuration, tariff updates, product catalogue maintenance, user management, and system health monitoring.
OperationsWe run your entire billing operation on your behalf. Bill production, CDR processing, invoice generation, payment reconciliation, and exception handling — end to end.
Fully managedStrategic advice on billing platform selection, migration planning, process optimisation, and revenue assurance. We help you fix what's broken and plan what's next.
StrategyIdentify and close revenue leakage across your billing chain — from CDR capture through to invoice and payment collection
Complete management of your billing cycles — pre-bill validation, bill production, exception handling, and post-bill reconciliation
Custom management information, billing KPIs, and operational dashboards so you always know the health of your revenue stream
Rate plans, tariffs, bundles, promotions, and product setup — we configure and maintain your billing platform to match your commercial offering
Reconciliation of interconnect traffic, wholesale billing support, and carrier settlement to ensure you're paid accurately for every minute and megabyte
Moving billing platforms? We manage data migration, parallel running, UAT support, and cutover — minimising risk and downtime
Our telecom billing practice serves operators across the industry — from lean startups to established players looking to outsource or augment their billing teams.
You're lean by design. We provide the billing expertise you need without the overhead of building an in-house team — from launch through to scale.
Augment your existing billing team or outsource specific functions. We integrate with your processes and platforms to fill gaps and reduce backlogs.
Broadband, leased lines, ethernet — we handle the billing complexity of mixed product portfolios with usage-based and fixed-fee components.
Every engagement starts with a conversation. Tell us about your billing challenges and we'll show you how we can help — whether that's a few hours a week or running the whole operation.
Whether you're a small business looking to harness AI, or a telecom operator that needs billing expertise — we'd love to hear from you.